Bad News
Case Study

An open system empowering citizens to challenge the news media and hold them accountable when they do "bad" things.

Overview

Bad News is a platform where consumers can challenge the news media. It provides tools for reporting inaccuracies, bias, disinformation, misinformation or outright propaganda produced by the media. Bad News compiles these reports and provides statistical analysis. The platform will automatically notify the offending sources and the most severe offenders will be reported to the FCC.

The goal is 2-fold. First, to encourage accurate and useful reporting. Second, to promote a more participatory media.

TIMELINE: 5 Weeks / OCT 2022
ORG: Coursera/Google
ROLE(S): Project Lead

The Problem

American trust in news media has been trending downward since 1976. Today, trust in the media is the lowest on record.

American trust in news media has been trending downward since 1976. Today, trust in the media is the lowest on record.

The news being reported today is measurably less accurate and, arguably of lower quality. There's a growing census that the primary cause for this is a combination of reporting bias, propaganda, and even corrupt practices.

Making matters worse, the media have blocked or eliminated comment sections and other means to provide them with feedback. Americans have few means to voice their disapproval and many feel disenfranchised.

The lies told by the media have become so transparent, everyone can sense it, if not consciously then subconsciously.

Today I can't find alternative perspectives on a story, even though the Internet is bigger and faster.

We're all paying the costs for allowing the media to consolidate. Fewer sources means less actual news.

The Challenge

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Empathize, define, ideate, prototype, and test

UX Research

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The Design

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